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Android Battery Optimization
Innway Support > Getting started > Android Battery Optimization
Android devices have a battery optimization function that improves battery life of your device by managing how your apps use resources. However, battery optimization interferes with how the Innway app functions.
Disable battery optimization for the app to work properly.
If enabled, battery optimization might stop your Innway from reconnecting after being separated from your phone.
Please disable it in your phone settings to avoid problems with your Innway.
Settings for most phones
For most Android devices, go to Settings > Battery > Unmonitored Apps > Add App, and add Innway to the list.
Different Android phone models and OS have different ways to disable battery optimization. Below are instructions for some of the more common phone models.
We will add instructions more brands in the future. It will help us and other users a lot if you could share how it works for your brand of phone by contacting us at hello@innwaytech.com.
Google Pixel 2
The following instructions are for Google Pixel 2 devices running Android 9 Pie and newer.
1. Go to Settings > Apps & notifications.
2. Go to All apps > Innway.
3. Select Battery.
4. Select Battery optimization.
5. Select Innway.
6. In the pop-up, select Don’t optimize.
7. Once you disable battery optimization for Innway, it will show under the Battery optimizationscreen as “Not optimized”.
Samsung S10 Plus
The following instructions are for Samsung S10 Plus devices running Android 9 Pie and newer.
1. Go to Settings > Apps.
2. Select Innway.
3. Select Battery.
4. Select Optimize battery usage.
5. Tap on all and select Innway or search for Innway, then disable the toggle.
Huawei Nexus
The following instructions are for Huawei Nexus devices running Android 9 Pie and newer.
1. Go to Settings > Apps.
2. Select Innway.
3. Select Battery.
4. Select Battery Optimization.
5. In the pop-up, select Don’t optimize.
7. Once you disable battery optimization for Innway, it will show under the Battery optimizationscreen as “Not optimized”.
